We were romanced by the idea of using the new class of hybrid Appliances in our Small Kitchen Remodel in 2012 located in Los Gatos, California. We decided to take a chance on the Viking D3 line of appliances which were supposed to deliver features typically available on Professional and industrial kitchen to consumer homes. But we have been sorely disappointed with Viking’s offering in this sector.
Just like the Lexus Crossover vehicles have been questionable, our experience with Viking D3 has also been very poor and not worth the extreme price they have charged us to deliver such poor quality. Viking D3 line was intended to deliver additional features such as Control, Power and Easy Clean up. These pro-style appliances offers high-heat range and cooktops , multiple sinks, wall-mounted pot-fillers, deep-fryers, large capacity freezer and refrigerators. Some of the manufacturers are even offers wood-fired Pizza ovens for consumers.
For example Viking’s D-3 line offers a Microwave oven that doubles as a convection Oven as well. But as the first batch of these appliances have been rushed to the market to meet the rising demand of consumers, the products don’t meet the quality standards that we have come to expect from these brands.
In fact, in our Small Kitchen Remodel for the Los Gatos, we installed Viking D3 appliances including Microwave Oven Model Number: RDNIR206SS ! This Microwave which costs us close to $900, has been subject to 3 service calls in ONE year and the vent/fan is a weak one at best which would has not survive this small kitchen in Los Gatos let alone a commercial kitchen!! And to make matters worse, part orders from Viking take more than 5-6 weeks which is utterly shameful.
And in June 2013, the Viking D3 Refrigerator Model Number: RDDFF23SS02 which developed problems with it’s freezer unit in one year! So, we are convinced that while packing professional style features in these consumer appliances, some vendors like Viking forgot about Quality! And we can NOT recommend Viking’s D3 line to anyone who is interested in installing Prosumer Kitchen in their home.
Have you installed Viking D3 in your projects!? Let us know.